Returns are accepted within 30 days of purchase if item is undamaged and in original, unopened, shrink-wrap packaging.
The return or exchange of Textbook, Lab Kit or Software must include a copy of your packing slip and the following information:
Please note: Items not in their original unopened, shrink-wrap packaging are not eligible for a refund.
You may cancel your etext digital rental and request an immediate refund within fourteen (14) days of your initial purchase, provided that:
If you rent an etext, request a refund, and then rent the same etext, you will not be eligible to request any further refunds for that etext.
Refunds are paid within 30 days of the postmark on the returned material or within 30 days of request for etext.